Refund Policy

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@luxdesksets.com If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at info@luxdesksets.com


Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.


Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.


Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Someone purched a46 minutes ago from Berlin, Germany
Someone purched a48 minutes ago from New York, USA
Someone purched a49 minutes ago from Moscow, Russian
Someone purched a50 minutes ago from London, Great Britain
Someone purched a51 minutes ago from Amsterdam, Netherlands
Someone purched a52 minutes ago from Berlin, Germany
Someone purched a53 minutes ago from Rome, Italy
Someone purched a54 minutes ago from New York, USA
Someone purched a55 minutes ago from Moscow, Russian
Someone purched a56 minutes ago from London, Great Britain
Someone purched a57 minutes ago from Amsterdam, Netherlands
Someone purched a58 minutes ago from Berlin, Germany
Someone purched a59 minutes ago from Rome, Italy
Someone purched a30 minutes ago from New York, USA
Someone purched a31 minutes ago from Moscow, Russian
Someone purched a32 minutes ago from London, Great Britain
Someone purched a33 minutes ago from Amsterdam, Netherlands
Someone purched a34 minutes ago from Berlin, Germany
Someone purched a35 minutes ago from Rome, Italy

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